How to Reset Fitbit Charge 2 | Greatopedia

Friday, 23 March 2018

How to Reset Fitbit Charge 2

Want to know how to reset Fitbit Charge 2, Alta HR, Surge, and Blaze as well as how to reset Fitbit to factory settings?

Just keep reading and I’ll show you.

But before I share it,

What is a Fitbit?

Fitbit is a technological device developed by the American based company, Fitbit formally known as Healthy Metrics Research.

This device is a wireless activity tracker that is worn on the wrist.

What does fitbit do

What exactly does it do?

Fitbit as a fitness app monitors your weight, eating habit, and sleeping pattern.

In terms of weight,

You can tell if you are gaining or losing a few pounds by looking at its data trend provided on Fitbit's website and mobile app; data such as calories burned and consumed.

For instance:

You can hardly tell if you've gained or lost a few pounds from your appearance, but the Fitbit's data no matter how insignificant it is can be very helpful in encouraging you in your quest to gain or lose a few pounds.

On the other hand,

The device also uses metrics like the amount of sleep you're getting, the number of steps and distance walked, and your heart rate to determine your level of fitness.

In a nutshell,

It is having your own personal doctor during the day and at night.

Types of Fitbit Devices

The Fitbit device is available in different types which are:

  • Fitbit Alta and Alta HR
  • Fitbit Blaze
  • Fitbit Charge and Charge HR
  • Fitbit Charge 2
  • Fitbit Flex
  • Fitbit Flex 2
  • Fitbit One
  • Fitbit Surge
  • Fitbit Zip
  • Fitbit Ultra

These variants of Fitbit support the Fitbit app for Android, iOS, and Windows operating system to allow transfer of data from the device via Bluetooth.

Not limited to only smartphones, there is also syncing of Fitbit data to Windows and Mac OS X Computers.

But here’s something really interesting:

The mobile app comes with a community page where users can share their progress, compete with other members, and be encouraged by people with the same interest.

If this is not great motivation, I wonder what is?

So, how do you reset a Fitbit for a new user, reset the time on a Fitbit, and reset Fitbit blaze to factory settings?

Solutions for each of these have been outlined below.

Now let’s jump right in.

When Should You Reset Fitbit

Knowing when you should reset Fitbit can help optimize the device for better performance.

Not to fret,

A soft reset, restart, or reboot will only turn on and off Fitbit Charge HR and the other variants and also delete their notification.

If you are experiencing any of the listed below Fitbit Problems irrespective of the device, then a reset is underway:

  • Fitbit is not tracking activities.
  • Fitbit Charge 2 won't turn on.
  • Fitbit Charge HR is not syncing.
  • Fitbit is not responding to button presses and swipes.

Is any of these similar to what you're facing?

Then let’s get things underway.

1. How to Reset Fitbit Charge 2

Here's how to reset Fitbit Charge 2:

  • Charge the Fitbit Charger 2 with its USB cable.
  • Press the side button for about 4 seconds.
  • Release the button when the Logo comes up.
  • Finally, unplug your device

2. How to Reset Fitbit Alta and Alta HR

Here’s all you have to do to reset Fitbit Alta and Alta HR:

  • Plug your Fitbit Alta to its USB cable and charge.
  • Press the button at the cable's rear thrice in succession within 8 seconds.
  • When the Fitbit logo comes on, you can unplug the device

Sounds easy enough right?

3. How to Reset Fitbit Charge and Charge HR

To reset Fitbit Charge and Charge HR:

  • Charge the device using its USB cable.
  • Hold down the side button for about 10 seconds.
  • Release the button when the device restarts showing the Icon and a version number displayed.

4. How to Reset Fitbit Flex and Flex 2

The Fitbit Flex can be reset by:

  • Charging the device.
  • Inserting a paperclip into the device's rear pinhole.
  • Pressing the button for about 4 seconds.


The Fitbit Flex 2 can be reset by:

  • Charging the device.
  • Pressing the button thrice in succession till the device resets.

5. How to Reset Fitbit Blaze

This is  how to reset a Fitbit Blaze:

  • Hold the Back and Select keys at the same time for 10 seconds.
  • Release either button when the Fitbit logo surfaces.

Now, that couldn’t be easier.

6. How to Reset Fitbit One

Resetting the Fitbit One involves:

  • Charging the device with its USB.
  • Pressing the device's button for about 10 seconds.
  • Unplugging the device.
  • Finally, releasing the button when the device boots.

7. How to Reset FitBit Surge

You can reset the Fitbit Surge by,

  • Holding down the Home and Select buttons at the same time.
  • Releasing the button when the screen dims.

8. How to Reset FitBit Zip

To reset your Fitbit Zip,

  • Remove the device's battery.
  • After 10 seconds, replace the battery and reboot the device.

These are the tips for resetting a Fitbit tracker.

How to Reset FitBit to Factory Settings

The difference between a Fitbit Reboot or Soft reset and Fitbit reset to factory settings is that the former only restarts the device while the latter deletes all the data (activity, alarms, goals, notifications, etc.) it contains.

A factory reset is required to troubleshoot the device in a bid to find and fix errors.

If you are experiencing any of the following, then your best bet would be a factory reset that will revert the device to its default settings: 

  • Fitbit Charge HR is stuck on an update.
  • iOS, Android, and Windows 10 Mobile can't detect Fitbit Charge or Charge HR.
  • Windows or Mac OS X Computer can't detect Fitbit Charge.
  • The tracker can't sync to Android or iOS phones.

Are you ready to reset your Fitbit Charger or Charge HR device with the fact that you may lose all your data in mind? 

Then, I’ll walk you through the whole process.

  • Sync your Charge or Charge HR to your phone or computer to backup your data.
  • Plug the device into its USB cable to charge.
  • Hold down the side button and while still pressing it, unplug the cable after 2 seconds.
  • Release the button after an additional 10 seconds.
  • On release, press the button and you'll be presented with an ALT screen. and several other screens.
  • When the screen 'VIBE' comes up, click on the side button.
  • Click on the button again to access the 'Error 0X01' screen.

How to Reset Fitbit Charge 2 to factory settings

  • Next, press the button to advance to the 'Erase'  screen and then release the button when the process is completed.

How to Reset Fitbit Charge 2 to factory settings

You can confirm it your Charger HR has reset successfully if you are presented with setup steps and your timer is set to 0:00.


Can I be totally honest with you?

A factory reset is possible only on the aforementioned device hence it makes questions like how do I reset my Fitbit Blaze to factory settings left unanswered.


To reset the Charge 2 and eliminate the Fitbit charge 2 factory reset problem:

  • You can unlink the device from your Fitbit account and add it to another account.
  • On pairing on the new account, the data will be deleted.

How Do You Reset the Time on a Fitbit?

One more tip you may find very useful is the ability to change the timezone on a Fitbit App.

So, how do you reset the time on a Fitbit?

If you're using the app on an Android, iOS, or Windows phone, launch it.

  • From the app's home screen, select 'Advanced Settings'.
  • Turn off the Automatic Time Zone mode.
  • Navigate to 'Select Time Zone'.
  • Select your preferred Time Zone.
  • Finally, Sync your Fitbit device to your phone via Bluetooth to update the changes.

Take the next step by implementing it.


Following the simple steps on how to Reset Fitbit Charge 2 and other Fitbit devices, you should get yours working as expected.